At TheTechworx.com, we understand that most small and medium-sized business owners did not go into business because they love the everyday routine of making sure their computer systems are operating efficiently, but lucky for you – we did.
Spend your days pursuing your passions, not your problems
As your partner in IT support services, you can focus on the aspects of your business that make you profitable instead of troubleshooting routine network issues, developing processes to disaster proof your business or trying to decide what your next tech upgrade should be.
Why choose TheTechworx.com to deliver your IT support?
Focused advice and consultancy to shape IT strategy
Central Kent location - Operating from our Tunbridge Wells and Staplehurst offices.
Online helpdesk and ticket system, backed by telephone support
No hidden charges. No sudden extras - Just plain and simple, itemised invoicing
30-day rolling contracts as standard - Ask about a 30-day trial of our services.
Biannual technology and strategy reviews
A flexible approach to IT Support
Our all-in-one maintenance and monitoring provides all of the tools required to keep you up and running, and online.
Continuous Workstation Monitoring
Proactive alerting of system hardware and software problems enables us to identify and resolve many problems before they escalate. We continuously monitor the internal hardware and operating system health every 30minutes. Our remote access tools facilitate immediate, zero-touch access when needed.
Antivirus and Online Protection
Discreet, unobtrusive yet constant antivirus and web browsing protection allows us to dynamically control your users exposure to malicious websites that negatively impact machines, users and productivity.
Asset Record Keeping and Management
Keeping track of your IT outlay and network infrastructure, knowing what hardware you have got, and where, enables us to quickly repair, replace or advise on upgrades when required.
Cost and expenditure management
Identifying and controlling the potential spiralling of your outgoings, across all of your technical service providers, ensures compatibility no matter what is introduced and most effectively allocating IT budget.
Category: Business IT Support
Published: 27 February, 2016
We are more than happy for you to 'use us when you need us'. We can assist and work alongside your existing IT Dept for issues or problems out of their reach. We can temporarily offer holiday cover, department absence, maternity or emergency cover.
Read more: Pay as You Go Support
Category: Business IT Support
Published: 13 May, 2016
Our local technicians provide you with fast service while saving you money and increasing productivity.
Do you have a staff member that spends more time helping others with their computers than they do completing their own work? TheTechworx.com Premier Support Plans can eliminate these efficiently.
Using the latest technology allows us to quickly and securely remotely access any computer, laptop or mobile device to assist you with many problems.
Read more: Premier IT Support Plans