Managed Online Backup | TheTechworx.com
IT Support and Technical Expertise

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Data loss can cause serious issue for any company and system downtime can cripple productivity - preventing a business from providing good service to customers. That’s why it’s critical to be prepared with the right backup and restore technology.

TheTechworx.com Remote Monitoring & Management provides a hybrid cloud backup and disaster recovery feature, allowing quick restoring of business continuity after a disaster. The True Delta™ technology helps to reduce backup times by storing changes instead of full files. This allows you to back up files quickly and frequently, helping you to prevent losing data due to a disaster. The backup and recovery feature also uses strong encryption both in transit and at rest, so you can breathe more easily knowing that data is kept safe.

Protect Your Users’ Data with Sophisticated Backup and Rapid Disaster Recovery

  • Hybrid Backup
  • Backup & Restore
  • Enterprise Security
  • True-Delta™
  • Accelerator
  • Best of both worlds: Leverage a hybrid cloud architecture that gives you the control and speed of on-premises backup combined with the convenience and added redundancy of a cloud-based approach.
  • Back up a number of devices at almost any level: Back up everything, including workstations, servers, and even virtual machines and servers. Additionally, backups can be set for anything from individual files to applications all the way to full systems.
  • Fast backup: Take advantage of our True Delta technology, which backs up changes rather than full files. This helps to reduce the time it takes to run the backup process, allowing you to back up more frequently.
  • Fast recovery: Get rapid recovery after a disaster using our hybrid cloud architecture that restores from either cloud-based or local copies—whichever is faster.
  • Bare metal recovery: Restore to a bare metal state using nothing more than a bootable USB drive or CD-ROM.
  • Automatic updates: Remote Monitoring & Management can automatically update a standby virtual server after the completion of each live server backup.
  • Minimum resource usage: All backups and restores are lightweight, keeping resource drain to a minimum.
  • Bandwidth throttling: Restrict upload and download bandwidth during a user-defined backup window.
  • Standby image backup: Automatically create a local .VHD/X file of your backup selections during each scheduled backup.
  • Virtual machine support: Back up your virtual environments with host-level VMware® and Hyper-V® backups. You can restore to an existing or alternate virtual environment.
  • Ultra secure: Leverage AES 256 or 448-bit Blowfish encryption to help with keeping data safe on-premises, during transfers, and in the cloud.
  • Private keys: Data can be accessed only by someone holding a private key.
  • Secure data centers: Store your data in one of our global data centers, each of which are SSAE-compliant or ISO-certified.
  • Data archiving: Choose how long you want to retain backup copies, allowing you to keep specific datasets and backups indefinitely. 
  • Block-level changes: True Delta works at the block level, allowing it to transmit changes rather than the full file. 
  • Compatible across platforms: True Delta processes block-level changes for large files, Hyper-V, Microsoft Exchange, SQL Server, and much more. 
  • Better resource usage: By tracking only changes rather than full files, backups become so quick that they no longer have to be scheduled during off-hours. 
  • More frequent backups: With shorter backup windows, you’re able to back up data more frequently, helping ensure that your backups are current.
  • Enhanced backup performance: The Backup Accelerator in Online Backup decreases the backup time for large files when compared to regular file-level backups of the same data.
  • Large file support: By default, Online Backup keeps track of what has changed in selected files that are 5 GB or larger. This makes the backup of changes to databases in SQL Server, Exchange, and SharePoint, as well as changes to Outlook PST files, Outlook OST Files, and Hyper-V virtual machines as fast as traditional backups of changes to smaller files.
  • Full support for Windows: Backup Accelerator is supported on Windows 7 and higher on client machines and Windows Server 2008 R2 and higher on servers.

Optimize Your Backups and Restores and Reduce Backup Windows with True Delta Technology

Taking the complexity out of backing up changes recovery from an exhausting challenge to a simple reality. With TheTechworx.com Managed Online Backup your initial backup is a complete copy of all of your data. After that, we use True Delta deep deduplication, which sends only new data across the network to be backed up, allowing the system to deal with only the differences between the existing backup and fresh data. Our Backup Accelerator uses these block-level changes to reduce backup windows and improve performance - Put together, these tools help ensure you can quickly restore from backup at any time without losing data.

Archives & Versions

Retrieving critical data months or years later even if you thought it was insignificant at the time, relies on robust Archiving & Versioning and for businesses that fall under compliance regulations, data archiving is a requirement.

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Documents Backup

Purpose built to protect your locally-stored business documents, Documents Backup eliminates objections around the cost and complexity of backing up all of businesses PCs and laptops.

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Workstation Backup

Protect entire machines quickly, easily and reduce downtime with Workstation Backup. You get both simplified budgeting and affordable protection with either site-wide or individual deployment where needed

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Server Backup

Designed to protect all of your servers, virtual servers and critical applications, Server Backup provides secure backup, secure stoprage and fast recovery - should you ever need it.

Read more

Get in Touch

  • Benefits
  • Features
  • Staying Safe
  • Complete Control
  • Fully featured protection built on BitDefender's Endpoint Security engine.
  • Pay monthly, per device
  • Centrally managed by TheTechworx.com
  • Infection response from our helpdesk
  • No server required
  • No maintenance required
  • Flexible licensing
  • Award Winning Anti-Virus / Malware Protection
  • Active protection and behavioral scanning
  • Extensive signature-based scanning
  • Automatically always up-to-date
  • Application Control to block unauthorised applications.
  • Device Control to control use of memory sticks etc.
  • Extensive signature-based scanning: Use traditional signature-based threat detection to block known threats.
  • Heuristic checks: Protect against previously unknown threats using heuristic checks, which detect new, unrecognized viruses in a sandbox environment away from a business’ core systems.
  • Active protection and behavioral scanning: Shut down even the most sophisticated malware via continuous real-time monitoring that detects programs performing actions commonly associated with malware exploits.
  • Custom policies: Leveraging default policies for groups of servers, desktops, and laptops.
  • Powerful customization: Create your own policies around quarantine rules, virus definition downloads, etc.
  • Control timing: Pause, schedule or cancel scans to suit your environment needs.
  • Easy setup: Deploy managed antivirus in bulk across departments, servers, and workstations.
  • Proactive notifications: Our helpdesk receives updates in near real-time, as well as in-depth reports across your network to help quickly remedy malware issues.
  • Workforce Productivity
  • Keep Users Safe
  • Complete Control
  • Site blacklists: Set and automatically enforce browsing policies that keep users off non-work related sites like gaming or social media.
  • Time-based browsing policies: Modify blacklist rules to allow employees to visit non-work sites outside of standard business hours.
  • Threat protection: Protect against malware, phishing, adware, botnets, and spam.
  • Bandwidth monitoring: Monitor daily usage with automated bandwidth checks and alerts.
  • Access controls: Keep users off sites that could cause a data breach and protect the business from the legal liability that comes with a data breach.
  • Easy administration: TheTechworx.com Remote Monitoring & Management’s web-based console makes it simple to gain control over your users' web browsing with a user-friendly interface and workflow.
  • Policies: Use Our Remote Monitoring & Management’s default web protection policies or create your own custom rules for desktops, laptops, or servers.
  • Individual site blocking: Want to block specific sites that don't fall within our core site categories? The web protection feature lets you add custom URLs to the blacklist.
  • Hybrid Backup
  • Backup & Restore
  • Enterprise Security
  • True-Delta™
  • Accelerator
  • Best of both worlds: Leverage a hybrid cloud architecture that gives you the control and speed of on-premises backup combined with the convenience and added redundancy of a cloud-based approach.
  • Back up a number of devices at almost any level: Back up everything, including workstations, servers, and even virtual machines and servers. Additionally, backups can be set for anything from individual files to applications all the way to full systems.
  • Fast backup: Take advantage of our True Delta technology, which backs up changes rather than full files. This helps to reduce the time it takes to run the backup process, allowing you to back up more frequently.
  • Fast recovery: Get rapid recovery after a disaster using our hybrid cloud architecture that restores from either cloud-based or local copies—whichever is faster.
  • Bare metal recovery: Restore to a bare metal state using nothing more than a bootable USB drive or CD-ROM.
  • Automatic updates: Remote Monitoring & Management can automatically update a standby virtual server after the completion of each live server backup.
  • Minimum resource usage: All backups and restores are lightweight, keeping resource drain to a minimum.
  • Bandwidth throttling: Restrict upload and download bandwidth during a user-defined backup window.
  • Standby image backup: Automatically create a local .VHD/X file of your backup selections during each scheduled backup.
  • Virtual machine support: Back up your virtual environments with host-level VMware® and Hyper-V® backups. You can restore to an existing or alternate virtual environment.
  • Ultra secure: Leverage AES 256 or 448-bit Blowfish encryption to help with keeping data safe on-premises, during transfers, and in the cloud.
  • Private keys: Data can be accessed only by someone holding a private key.
  • Secure data centers: Store your data in one of our global data centers, each of which are SSAE-compliant or ISO-certified.
  • Data archiving: Choose how long you want to retain backup copies, allowing you to keep specific datasets and backups indefinitely. 
  • Block-level changes: True Delta works at the block level, allowing it to transmit changes rather than the full file. 
  • Compatible across platforms: True Delta processes block-level changes for large files, Hyper-V, Microsoft Exchange, SQL Server, and much more. 
  • Better resource usage: By tracking only changes rather than full files, backups become so quick that they no longer have to be scheduled during off-hours. 
  • More frequent backups: With shorter backup windows, you’re able to back up data more frequently, helping ensure that your backups are current.
  • Enhanced backup performance: The Backup Accelerator in Online Backup decreases the backup time for large files when compared to regular file-level backups of the same data.
  • Large file support: By default, Online Backup keeps track of what has changed in selected files that are 5 GB or larger. This makes the backup of changes to databases in SQL Server, Exchange, and SharePoint, as well as changes to Outlook PST files, Outlook OST Files, and Hyper-V virtual machines as fast as traditional backups of changes to smaller files.
  • Full support for Windows: Backup Accelerator is supported on Windows 7 and higher on client machines and Windows Server 2008 R2 and higher on servers.
  • Benefits
  • Features
  • Provide faster support quickly connect to any machine in your managed networks with one click.
  • Lower costs as no longer a requirement to physically visit your site
  • Anytime access means users do not have to be present
  • Custom connection policies to suit your requirements
  • Background routine maintenance
  • File transfers: Remotely upload files, including scripts, to users’ systems without disturbing you as you work.
  • Remote command line: Use the remote command line to solve issues from afar and even issue PowerShell® commands.
  • System preferences: Open the system controls in the background to diagnose computer or network issues, review or kill processes, and more.
  • Session recordings: Record any support session you want, so you can review later for quality control or troubleshooting.
  • Chat transcripts: Review historical chat transcripts broken down by end user or technician.
  • Features
  • Monitoring
  • Reporting
  • Alerts and performance checks: Notifications on device availability, performance, security, and backup statuses.
  • Security monitoring: Monitor antivirus scanning statuses, errors in event logs, and much more
  • Windows, Mac, and Linux compatibility
  • Network performance monitoring: Easily health-check hardware and software on workstations and servers across multiple work locations.
  • Virtual machine monitoring
  • Automation and bulk actions
  • Windows, Mac, and Linux compatibility: Unlike other remote monitoring software that focuses on a single platform, SolarWinds Remote Monitoring & Management enables you to keep track of workstations and servers across platforms and operating systems including Windows, OS X, and multiple versions of Linux.
  • Network performance monitoring: Use SNMP functionality to monitor network devices—including servers, printers, routers, and switches.
  • Mobile device monitoring: Keep track of smartphones and tablets with mobile device checks and monitoring.
  • Virtual machine monitoring: Run checks on all virtual sessions and virtual machines under your control.
  • Background maintenance: Fix issues without disrupting end users or causing downtime by using remote command lines and custom scripts, and by managing system processes and services.
  • Maintenance windows: Set scheduled maintenance to run during off hours so you don’t disrupt employees’ productivity or raise false downtime alarms.
  • Automation and bulk actions: Standardize your checks, rules, and tasks across sites, servers, and workstations. And take full advantage of our automation and scripting tools to help you perform bulk actions automatically across networks and work sites.
  • Executive summary report: Our flagship report is designed to help you quantify and communicate the business and technical value of your services to your users and management. These reports display key metrics and support activities in an easy-to-digest, professional-looking business report that showcases all the critical functions you perform.
  • Additional reports: A wide variety of additional reports helps ensure that you get the level of reporting you need when you need it most. These reports cover such key areas as device inventory, pricing, antivirus protection, backup integrity, user audits, hardware and software checkups, and more. That’s data you can immediately use to improve your IT environments.
  • Multiple report formats: If you want to share reports outside of Remote Monitoring & Management, you can easily export any report.
  • No hidden charges. No sudden extras - Just plain and simple, itemised invoicing
  • Experience with a wide range of business sectors/industries structure and software.
  • Rapid response times
  • Complete suite of IT services available - Desktop, Server, Laptop & Mobile, Cloud and Websites Support
  • Biannual technology and strategy reviews
  • Friendly & jargon free support and advice from experienced team
  • Online helpdesk and ticket system, backed by telephone support
  • Proactive monitoring of users, desktops, networks and servers
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